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Search for answers about crypto exchanges, mobile money transfers, and our trading academy.

Crypto Transactions (USDT to TZS/USD)

What is the current exchange rate for USDT to TZS?
Our exchange rates are updated every 15 minutes to reflect current market conditions. The current indicative rate is approximately 1 USDT = 2,650 TZS, but the final rate is confirmed at the time of your transaction. Contact us on WhatsApp to get the live rate today.
How long does a crypto transaction take to process?
Most USDT transactions are processed within 15–30 minutes after network confirmation. However, during high network congestion, it might take up to an hour. You will receive a WhatsApp notification once the funds are confirmed and sent to your account.
Is there a minimum amount for USDT transactions?
Yes. The minimum amount for USDT → TZS exchange is 10 USDT. For USDT → USD cash transactions, the minimum is 50 USDT. For large volumes over 10,000 USDT, please contact us for special rates.
Are there any fees for crypto exchanges?
Apex Pesa charges 0% fees for USDT → TZS and USDT → USD exchanges. We make money from the spread in the exchange rate. Note that blockchain network fees (gas fees) are separate and are borne by the sender. We will always be transparent about the exact amount you will receive.
Which blockchain networks do you support?
We currently support USDT on the TRC-20 (Tron) network as it has the lowest fees, and ERC-20 (Ethereum) and BEP-20 (Binance Smart Chain). Please always confirm the correct network before sending to avoid loss of funds.
How safe is it to exchange crypto with Apex Pesa?
We have been operating since 2021 with thousands of successful transactions. All transactions are processed manually by our team with full verification at each step. We use AES-256 encryption for all data. Our reputation is our business — read our About page and client testimonials for reassurance.

Mobile Money Services

Which mobile networks do you support?
We support all major mobile money providers in Tanzania including M-Pesa (Vodacom), Tigo Pesa, Airtel Money, and Halo Pesa. Cross-network transfers are also available at a small 0.5% fee.
Are there any transaction fees for withdrawals?
Cash Out (withdrawal) fees are 1% of the transaction amount with a minimum of TZS 500. Same-network Cash In is free. Cross-network Cash In carries a 0.5% fee. Money transfers are a flat TZS 50 regardless of amount.
Is mobile money service available 24/7?
Yes! Our mobile money service is available 24 hours a day, 7 days a week, including weekends and public holidays. Response times are typically within 5 minutes via WhatsApp.
What is the maximum transfer limit?
Standard mobile money transfers are capped at TZS 5,000,000 per transaction, in line with Bank of Tanzania regulations. For bulk or business transfers exceeding this limit, please contact us on WhatsApp for a custom solution.

Trading Classes & Mentorship

How do I enroll in the Trading Masterclass?
Simply contact us on WhatsApp and express your interest. Our team will send you program details, schedules, and pricing. We accept new students on a rolling basis with new cohorts starting every month.
Is the mentorship program suitable for complete beginners?
Absolutely! Our program is designed to take you from zero knowledge to confident trading. We start with the very basics — what is a candlestick, how to read charts — and progress at your pace. No prior trading experience is required to join.
What documents are needed for account verification?
For KYC (Know Your Customer) compliance on larger transactions (over 1,000 USDT), we may require a copy of your National ID or Passport and a selfie for verification. This is a one-time process to keep all users safe and comply with anti-money laundering regulations.
Do you guarantee profits from trading?
No, we do not guarantee profits. Trading in financial markets involves significant risk of loss. Our mentorship teaches you skills and strategies to improve your chances of success, but past performance does not guarantee future results. Only trade with money you can afford to lose. Please read our Risk Disclaimer for more information.
How long does the mentorship program last?
The core program runs for 4–8 weeks depending on your pace and the level you enroll in. After completion, you become a lifetime member of our WhatsApp trading community where you continue to receive signals and market analysis.

General & Account Queries

How do I contact Apex Pesa?
The fastest way is via WhatsApp at +255 685 344 000. We typically reply within 5 minutes. You can also email us at hello@apex-pesa.com or use our Contact page to send a message directly from the website.
Is Apex Pesa a licensed financial institution?
Apex Pesa is a registered financial technology service in Tanzania. We operate in accordance with applicable regulations. We are not a bank. Our services are subject to the jurisdiction of the Bank of Tanzania's guidelines for mobile money and digital payment operators. See our Terms & Conditions for full details.
What happens if my transaction fails or is delayed?
If your transaction is delayed beyond the stated timeframe, contact us immediately on WhatsApp with your transaction ID or reference number. We have a full transaction recovery team. In the unlikely event of a failed transaction, funds are returned within 24 hours.

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